Definition

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ASSET and WARRANTY/SERVICE CONTRACT MANAGEMENT IT-Tech, LLC maintains a detailed inventory of each component we manage. This includes system components, software versions, hardware and

ON-SITE IMAGE-BASED BACKUP FOR PHONE SYSTEM CONFIGURATION and SERVERS To ensure you are protected from configuration loss related to hardware failure, power surges or

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MONTHLY PHONE SYSTEM HEALTH & IT-TECH, LLC PERFORMANCE REPORT This easy-to-read report describes the status and health of your phone system’s service activity during

ON-SITE and REMOTE EMERGENCY SUPPORT OUTSIDE BUSINESS HOURS IT-Tech, LLC provides enhanced remote and on-site support for clients on a Premium support plan. An

ON-SITE SUPPORT DURING BUSINESS HOURS IT-Tech, LLC provides full-service on-site support 8 am to 5 pm (Monday through Friday, not including holidays). This includes

TECHNOLOGY PLAN CREATION AND MAINTENANCE In conjunction with corporate leadership, your CIO will build and maintain a technology plan. This plan provides high-level guidance