Definition

ON-SITE and REMOTE EMERGENCY SUPPORT OUTSIDE BUSINESS HOURS IT-Tech, LLC provides enhanced remote and on-site support for clients on a Premium support plan. An

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AUDIT and REMEDIATE NETWORK SECURITY and VULNERABILITIES IT-Tech, LLC provides enhanced remote and on-site support for clients on a Premium support plan. An emergency

BACK UP MANAGED NETWORK ELEMENT CONFIGURATION FILES IT-Tech, LLC protects you from configuration loss due to hardware failure, power surges or other “disasters.” We

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MONITOR NETWORK SECURITY and PERFORMANCE IT-Tech, LLC monitors all managed network elements that use SNMP 24 hours a day, 7 days a week, 365

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Spyware, Adware, Malware and Virus Removal IT-Tech, LLC continually monitors for infections. If we find any, we remove them immediately.