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Remote Monitoring, Management and Support Software To facilitate rapid problem resolution, IT-Tech, LLC uses our secure, proprietary remote control software to control your desktop

Enforce Desktop Policies IT-Tech, LLC helps you create and enforce desktop policies that control what each user can install and use on his or

ON-SITE and REMOTE EMERGENCY SUPPORT OUTSIDE BUSINESS HOURS Every night, IT-Tech, LLC backup/recovery system creates an exact image backup of all protected PCs and

Microsoft OS and Office Patch Management IT-Tech, LLC constantly monitors multiple sources for all Microsoft product patches. IT-Tech, LLC uses a three-phase risk avoidance

ANTIVIRUS and SOFTWARE SECURITY PATCH ALERTS IT-Tech, LLC monitors your antivirus software operation and identifies patches that need to be installed 24 hours a

ON-SITE and REMOTE EMERGENCY SUPPORT OUTSIDE BUSINESS HOURS IT-Tech, LLC monitors key performance metrics 24 hours a day, 7 days a week and 365

MANAGE VPN ACCESS IT-Tech, LLC monitors software and hardware SNMP alerts for WAN connections to ensure uptime. For static VPN connections that have IT-Tech,