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Open the Door to Success

Open the Door to Success

“Communication is key” may read as cliché, but that doesn’t make it any less true. Whether you’re aiming to grow a business relationship or strengthen an internal team’s ability to collaborate, clear and concise communication will always unlock success.

Whether your employees are returning to the office, continuing their remote work or a hybrid of the two, technologies that increase efficiency and improve internal and external communication are vital to what your organization can accomplish. With the right technologies supporting your organization’s communication and collaboration efforts, you can better position yourself to compete in your channel.


How the World Works

No matter your industry, the working world has changed. Many businesses still aren’t sure if their entire staff will return to the office by the first quarter of 2021. Either way, you need solutions in place that will increase productivity and make your work easier. The right communication and collaboration technologies can aid:


  • Meetings
  • File Sharing
  • Correspondence
  • Data Storage/Backup


No matter if your staff is separated by feet or miles, before next year begins, your need for dependable and efficient communication technologies remains quite real. With the right solutions in place, you can adequately take on the above-mentioned tasks and boost productivity.


Great Tech Makes It Happen


The easier it is for your team to share ideas, data and documents, the easier it will be for them to complete their tasks with greater quality at higher speeds. Most organizations have some form of internal office instant messaging system and use a video conferencing service. However, if these systems aren’t operating as a unified solution, you and your team are wasting time and money.


With a centralized system like Microsoft Office, you can work with greater efficiency. Microsoft Office is much more than spreadsheets and a word processor. It allows you to securely store and share documents internally, and with clients via SharePoint. Moreover, the Teams application enables you to communicate via instant messaging, phone, and video with greater reliability than the independent competitors.


When you connect everyone in a unified data system, you will reach new levels of success beyond your initial expectations.


In-Service of Your Success


While these solutions sound great on paper, migrating your entire business and its data over to the Microsoft Office suite is a challenging hurdle to clear. The most straightforward solve for most companies is to invest in Communications as a Service (CaaS). This service places the burden of unifying your phone, video conferencing, messaging and data collaboration on the shoulders of a technology partner.


They will work with your team and internal technology professional to move you to the solution you want with little to no downtime. Run your company on the best technology available without stopping its progress when you allow a team of professionals to provide CaaS.


How We Can Help


Without the right technology in place, you and your team could be wasting valuable time on troubleshooting inefficient programs that don’t communicate with each other. With the right technology provider, you can unite your entire staff with collaboration software that is fully integrated. Allow our expert staff to prime your business for 2021 by bolstering your communication and collaboration needs.


Get more work done from anywhere when you meet with us.

Four Data Backup Strategies to Use During the COVID-19 Crisis

Four Data Backup Strategies to Use During the COVID-19 Crisis

In times like these, you have enough to worry about in the real world—so it’s understandable if you have not been giving much thought to whether your organization has the proper data backup protocols in place. Businesses need to continually refine the ways they store and back up data, and now is the perfect time to do it. With daily operations interrupted in a way we’ve never seen before, you need to know how to keep your organization’s data and devices protected while your workforce goes remote. Even if you think your company has a solid plan, reviewing some simple data backup essentials now can help you avoid losing critical information both during and after the COVID-19 crisis.


Don't face the task of backing up your data alone. Contact us today. 


 

1. Start Backing Up Everything Now


These days, it can feel like you’ve lost out on a lot of things you usually enjoy, from chatting with colleagues at work to seeing friends on the weekends. When you do have free time, the last thing you want to do is sit around thinking about how to back up critical business files. Yet there’s no worse feeling than realizing—too late, of course—that a backup system you thought you had in place had failed and was not storing and updating your valuable data remotely after all. The only thing more terrible than losing data right now would be losing the time it takes to retrieve it. Restoring your good reputation could be even harder. Why risk it? Back up everything to the cloud now if you haven’t already.  


 

2. Review Your Default Automatic Backup Settings


A business continuity plan gives you the ability to jump into action immediately. But to do so, you need to have the right people in the right placesYou’re essentially building a team of people who has a plan, communicates with the employees and customers, makes sure everyone has what they need, and puts the rest of the staff at ease knowing that everything is under control. It’s essential to have a least one point person with support by senior leadership to help calm any uncertainties and misinformation. Also, keep in mind the necessary need for backup personnel if there are ever any changes.   


 

3. Protect Sensitive Information


In addition to worrying about the health of your employees and their financial well-being, you’re now tasked with an additional set of concerns when it comes to managing a remote workforce: Keeping data secure even in the event of a loss or theft. With so many people working from home, backing up your data the right way has never been more important. It’s not enough to make sure everything is stored off-site or in the cloud. It’s time to make sure you’re working with state-of-the-art encryption programs that will keep your sensitive information safe from prying eyes.  


 

4. Prevent Data Loss in the Future  


Being able to operate virtually is vital during times like these, but when your employees are working from home, they might start using additional devices to get things done. The internet might go down while they are in the middle of a big project—and if it has been long enough since everything was saved, some critical work could be lost, resulting in significant downtime for your business. Anticipate future problems by upgrading your data backup strategies now. 

 

Conducting business during COVID-19 presents unique challenges that you and your colleagues might not have anticipated. If you have doubts about the security and reliability of your current data backup system, it’s time to bring in the experts. As a managed services provider, we can help you back up your data and prevent it from being lost—or even worse—from getting into the wrong hands. Contact us today to learn about our essential data backup solutions.


About Us
IT-Tech, LLC is a managed IT service provider serving the Wasatch Front and Salt Lake City area. We specialize in business IT solutions for small, medium, and large-sized companies like yours, so you can stop worrying about your networking needs.

Contact Us

Protect Yourself with Digital Risk Management

Protect Yourself with
Digital Risk Management  

We know that you have a lot on your plate. From managing employees to keeping up with the latest trends, worrying about hackers infiltrating your business may be the last thing on your mind. According to IBM, the average cost of a data breach is 3.9 million dollars, so although it may not seem like a top priority, having a plan in place can make a difference in the survival of your business.


Stop worrying and start growing.


 

What Is Digital Risk Management?


Digital risk management is the combination of running your organization while having a constant eye on the current and future risks your business might face. Digital risk management is not a one-size-fits-all solution. Working with us means having someone in your corner to help you decide how much you can spend, what risks are relevant to your business and what compliance regulations you should consider. With the right support from your MSP, you'll guarantee the best protection for your business.


 

What Are Some Threats You May Face?


Between disgruntled former employees, ransomware threats, cybercriminals and general human error, it can seem like the deck is stacked against you. With the constant evolution of technology, comes the continuous evolution of cyberattacks, but don’t start panicking just yet. By implementing early warning strategies, trained personnel and an attack-ready plan can take the weight off you and your partner’s shoulders.


 

Is the Protection Worth the Cost?


We understand that making a profit is at the top of your priorities. But how will you bring in a profit if your infrastructure has been infiltrated? How will your partners trust you if all their information has been hacked because your employee opened a phishing email? How much money can you afford to pay in a ransomware attack? Finding a digital risk management plan that doesn't break the bank is not inconceivable. An MSP will work with you to make sure that your plan fits your unique business, what will work best considering your price point and what each alteration to the plan will mean to your company.


 

Never Fear, Here’s How We Can Help.


As the owner of a company, running and protecting your business can seem like a daunting task. Let us share your load. By hiring an MSP to tackle your digital risk management, you can worry less about uniformed employees opening spam emails and more on bringing in a profit. There is no time like the present, so contact us today to get started on creating your worry-free plan.

About Us
IT-Tech, LLC is a managed IT service provider serving the Wasatch Front and Salt Lake City area. We specialize in business IT solutions for small, medium, and large-sized companies like yours, so you can stop worrying about your networking needs.

Contact Us

You’re Facing a Cyberattack; Now What?

You’re Facing a Cyberattack;
Now What?  

In today’s digital business world, hackers are after your most precious asset—your data. Companies, especially small businesses, need to stay vigilant to keep their network secure. According to MSNBC, small businesses make up 43 percent of online attack victims, and only 14 percent are prepared to defend themselves from these threats. It’s a big job, but with the help of a business partner—like your technology solutions provider (TSP)—you can ride the waves of a cyberattack and recover faster.

Partnering with a TSP provides someone to guide you during a crisis. Let’s take a closer look at some of the ways that you and your TSP can minimize the damage following a cyberattack.

Don’t wait until it’s too late to protect your business.



1. Get the Word Out


Ransomware and other cyber threats can spread quickly, so don’t waste any time letting stakeholders know you’ve been attacked. Tell your employees about the attack and share the steps they need to take.

Also, keep in mind that you may need to tell the authorities and customers with compromised data about the attack. Most states and U.S. territories have laws in place that require companies to send data breach notifications to consumers when their personally identifiable information may be compromised. The worst thing you can do is try to sweep your data breach under the rug because this may cause irreparable harm to your company’s reputation.



2. Isolate the Infection


As you’re letting the key stakeholders within your company know about the attack, you should move quickly to stop the spread of the breach. To do this, you need to remove all infected computers from the network as soon the compromised machines are identified. However, before you start unplugging computers, please consult your IT specialist.



3. Determine What Was Stolen


This step is sometimes overlooked in the commotion of the initial news of the attack, but it’s a critical step. Knowing what was stolen will determine the priority of which things need to get fixed first and what steps need to be taken. The process for handling a hack may be different for compromised emails versus compromised bank account numbers.



4. Invest in New Security Solutions


Once the attack has ended and the damage contained, it’s time to start rebuilding. To do this, you’ll need to replace the failed security software and hardware with a new, up-to-date solution. In addition to software, make sure to deploy new protocols and training to strengthen your company’s security.



How We Can Help


Hopefully, you’ll never have to experience an attack that requires you to do the steps listed above. One of the easiest ways to prevent the fallout of an attack is by improving your cybersecurity before an incident occurs. Don’t wait until it’s too late. Let us protect your business. Our team of cybersecurity professionals can run vulnerability audits and fortify any weaknesses in your network before hackers can exploit them.


Protect Your Most Valuable Asset

Partner up with us, and we’ll secure your network from the unknown. Let’s Connect.

About Us
IT-Tech, LLC is a managed IT service provider serving the Wasatch Front and Salt Lake City area. We specialize in business IT solutions for small, medium, and large-sized companies like yours, so you can stop worrying about your networking needs.

Contact Us

4 Tips for Protecting Your Business from Ransomware Attacks

4 Tips for Protecting Your Business from Ransomware Attacks  

In today’s always-online business world, your company’s most precious resource is data. Your internal data and the personal information of your customers are vital components to the prosperity of your business. Unfortunately, cybercriminals also know this.

Today’s criminals aren’t breaking in through the window to steal your data. They’re using malicious software, known as malware, to hack into your network. Once inside, they’ll lock down your data and demand you pay a large sum of money to get it back. This cybercrime is known as ransomware, and it’s on the rise.

According to Malwarebytes, the number of ransomware variations has grown more than 700 percent since 2016. These variations make ransomware a difficult threat to prevent. However, there are ways you can avoid a cyberattack.



Cybersecurity Tips to Do Immediately


There are simple things you can do to make it harder for hackers to break into your network. Below are four ways to keep your IT safe from a digital disaster:

1.Conduct Regular Vulnerability Scans

By conducting IT risk assessments periodically throughout the year, your business can identify any holes or weaknesses in your security before hackers can break-in.

2.Install the Latest Updates

It can be easy to hit the “ignore” button on your computer’s latest software update, but you need to be clicking “download.” Hackers exploit weaknesses in the security of outdated programs, leaving you open to attacks.

3. Restrict User Access

Ask yourself, does every employee need access to your entire network? If the answer is “no,” then limit how much your employees can access. This practice will help your overall network security.

4. Educate Your Staff

All it takes is for an employee to click the wrong link or download a bad attachment for a cybercriminal to gain access to your network. Prevent hackers from getting in by teaching your team the tricks criminals use.



How We Can Help


If you’re a small or medium-sized business, it’s easy to put off maintaining your IT when you have so many other things to worry about. However, that kind of thinking is what hackers expect. Don’t leave the digital backdoor open for a data disaster; let us protect your data for you. Our team of technology experts can fortify your security, run vulnerability audits and teach your staff cybersecurity best practices. You don’t have to fight the threat of ransomware alone. Contact us today to find out how we can help protect your business.

About Us
IT-Tech, LLC is a managed IT service provider serving the Wasatch Front and Salt Lake City area. We specialize in business IT solutions for small, medium, and large-sized companies like yours, so you can stop worrying about your networking needs.

Contact Us

6 Trends to Watch in 2020

6 Trends to Watch in 2020

There’s only one constant in the world of technology — change. 

Last year, we saw the cloud reign supreme as businesses big and small migrated to it to power their technology needs. So, what can you expect heading into the new year? Stay current by keeping an eye on these six emerging tech trends in 2020. 

 

1. Hacking Tactics Will Escalate 

The IT industry has spent a lot of time and resources on improving data security over the last couple of years, but that doesn’t mean progress can stop. Data will continue to be a precious commodity going forward, and hackers will keep upping their game to beat current security standards. Ransomware is a popular tool for cybercriminals. According to Statista, there were 204 million ransomware attacks around the world in 2018. That’s why it’s essential to stay current with the latest security offerings.  

 

2. AI as a Service  

Companies are looking for ways to use artificial intelligence (AI) to improve customer experience and business functions. One way to bring AI to the everyman is to combine it with the software as a service model. Google, Amazon, Microsoft and other major players already offer machine-learning solutions, so it’s not much of a stretch to expect that AI tasks will be provided on a subscription model soon. 

 

3. 5G Data Networks

The race to 5G has popped in and out of the news over the last year, so we will start to see more implementations in 2020. 5G will offer faster internet speeds over cell phone networks, increasing connectivity and support. Plus, this may make it easier to operate drones and autonomous vehicles.  

 

4. BYOD Security Improvements 

As mobile devices continue offering comparable features to their desktop computer counterparts, the expectation to do everything from one device will rise. That means employees’ smartphones will need to have access to key company functions and have the security to protect business data. Expect to see more robust security features coming to the bring your own device (BYOD) model in 2020. 

 

5. XaaS (Everything as a Service)

With the proliferation of the cloud, the tech industry is moving closer and closer to going all-in on the subscription model. Hewett Packard announced it plans to offer its entire portfolio as a service by 2022. Next year may be the start of XaaS (everything as a service) becoming the new normal in the tech industry. 

 

6. Sunsetting Popular Windows 

Some of Microsoft’s older products are about to ride off into the sunset. Word spread throughout the year that the tech giant is planning to end support for many popular products starting in January 2020. Some of the most notable products and services include Windows 7 and Windows Server 2008. If you or someone you know is still using programs approaching end of life, then they’re opening themselves up to threats. These services will no longer receive updates, and hackers can exploit weaknesses. You can find the full list of products that will be phased out in 2020.

 

How We Can Help 

As technology trends come and go, one thing is for sure — we’ll be ready for whatever comes. Our experienced staff of IT professionals is up to date on emerging tech so they can find ways to make your business more productive and efficient. Don’t lag behind the times. Contact us today, so your business is ready for the future.

About Us
IT-Tech, LLC is a managed IT service provider serving the Wasatch Front and Salt Lake City area. We specialize in business IT solutions for small, medium, and large-sized companies like yours, so you can stop worrying about your networking needs.

Contact Us

Give Your Business the Gift of Cybersecurity

Give Your Business the Gift of Cybersecurity

The holiday season is approaching, so now is the time to start getting your shopping list ready. While it’s important to show your appreciation to your loved ones, it’s also a great time to think about what you can get your business. 

You can always treat your business by upgrading to the latest tech, but maybe you can get something a little more valuable – peace of mind. To do that, you need to think about how you can improve your cybersecurity.



Why Cybersecurity? 


The world is changing. As more of your core business functions are done with technology, this means cybersecurity should be top of mind when thinking about ways to protect your business. Cyberattacks cost U.S. businesses $654 billion in 2018, according to Tech.Co, and big corporations are not the only ones who need to be concerned. Small businesses are also prime targets for hackers, making up 43 percent of breach victims, according to Verizon’s 2019 Data Breach Instigations Report.


 

What Threats Are Out There? 


Viruses and malicious software come in many forms, so you must stay vigilant to keep your business safe. In recent years, phishing attacks and ransomware have emerged as prominent tools hackers use against companies. Phishing attacks occur when an unsuspecting victim clicks a link or opens a suspicious attachment containing malware. Once in your system, hackers will install ransomware onto your server, blocking access to your data in exchange for money. According to Small Business Trends, one in 99 emails is a phishing attack. Even if you pay, there’s no guarantee you’ll get your money back as fewer than a quarter of ransomware victims get their data back, according to the Hartford Courant.



What Can I Get for My Business? 


Now that you know what you’re up against, what kind of gifts should you get for your business? Here are some ways you can protect yourself from cyber threats:


Employee Security Training – One of the easiest ways to prevent a phishing attack is to recognize the signs. Invest in employee cybersecurity training so your staff can browse the web and answer emails with confidence. 


Two-Factor Authentication – It’s a lot harder for a hacker to have access to both a business password and your employee’s smartphone. Two-factor authentication sends a security code to the correct employee’s phone when they try entering into a secure program. 


Cloud Technology – Cloud services are gaining popularity with businesses of all sizes because of its flexibility. If a company laptop or smartphone is stolen, you’ll still have access to your data because it’s stored in the cloud. 



How Can We Help

This holiday season, give yourself the greatest gift of all – protection against the unknown. Don’t go into the new year with fears about the quality of your network security. Contact us today, so our team of cybersecurity experts can run a security assessment and find the best way to protect your business. 

About Us
IT-Tech, LLC is a managed IT service provider serving the Wasatch Front and Salt Lake City area. We specialize in business IT solutions for small, medium, and large-sized companies like yours, so you can stop worrying about your networking needs.

Contact Us